Contact us
Our support team is available Monday to Friday, 09:00 AM to 06:00 PM EST. Reach out about a charge, a refund or anything else related to a purchase made with one of our merchant partners.
Address
2104 House Ave, Cheyenne, WY 82001
Support Email
support@smartmend.co
Support Number
844-230-0336
Customer service
Got a question about a charge? Our global support team can help.
If you don’t recognize a payment, or have a question about a digital purchase from one of our merchants, our global support team is on hand to help. We’re available Monday to Friday, 09:00 AM to 06:00 PM EST.
Cancel an order
For orders processed by a merchant connected to Smartmend.
Get support
For questions, refunds or charge enquiries.
Report an issue
For access problems, duplicate charges or payments you don’t recognize.
Ready to win back failed transactions?
Join the thousands of merchants already recovering over 30% of declined payments with our AI-driven platform, and keep revenue that failed payments would otherwise cost you.
